Rolando Morales will perform at Pairings Wine Bay and Restaurant in Pleasanton, Friday November 16, 2018

Rolando Morales performs on Friday, November 16, 2018 at Pairings Wine Bar & Restaurant in Danville

Friday Nov 16, Pairings Wine Bar and Restaurant, 310 Main Street, Pleasanton CA 94566, 7:45-10:45pm.  After 2 months away, Rolando finally returns to this exciting social hotspot in downtown Pleasanton.  This young, expanding wine bar features fine wines, tapas and now dinners.  Rolando will perform his broad repertoire on solo guitar and voice.  Free!  www.pairingscellars.com, (925) 398-8846.

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Big Business and Customer Experience Attitudes – Google

Google is one of top three companies in the world and the customer experience is unreliable.
Sundar Pichai CEO, Google Inc
Sundar Pichai CEO, Google Inc.

Today’s news clip from 360 Law:

“The U.S. Supreme Court appeared skeptical of whether Google Inc.’s so-called cy pres settlement of a privacy class action was fair, under which $2 million went to class counsel, $5 million went to third parties chosen by class counsel and the company, and zilch went to the 129 million Google users who made up the class

Google’s earnings more than doubled over the last 5 years, their  share Price went from $513.52 to  $1,090 this morning.

I use google as a customer.  I like their email program services for business and at home, not for mass mailings mind you.  That services is very overpriced and doesn’t come with core features.  I have a separate service provider for that.  I also use google analytics, its pretty ok. It should be considering they make their money by tracking web traffic. It could be quite better from my point of view. Google’s big issue is that their instructions are horrible.

I like to be treated well, by knowledgeable, well-trained people who have a humane attitude.  I am not alone.  Customer Service  or more precisely our Customer Experience is now so bad that it is quickly becoming the  New Frontier in generating or negatively affecting ROI.

Google at its absolute worst. 

I rent cloud space.  I guess because  one of my drives  is linked to a free Gmail account the young man displayed an attitude problem.  He assumed it was free even thought it was not. Maybe he didn’t have access to my account details? Or was too lazy to look?  He claimed that when Google Drive lost much of my data, that was:

a) because I only use the  consumer version.  Never mind that I pay twice than what I pay for the business version that I also use.
b) I could not have lost data from before 2012 because they didn’t even offer google drive before then.

Customer service should not drive up your blood pressure, nor should it make you angry.

The young man’s attitude was horrible. He was rude, arrogant and clearly not very bright. The idea that you may back up other storage that included data from prior years entirely escaped his universe of thoughts.

For the business drive I got a young man on the phone – after looking forever to find a phone number – who was clearly able to read his script and while he was not the brightest person I have ever encountered, he was diligent,  thorough and polite.  He got the job done, eventually, after studying the manual and talking to his boss a few times. Due to his positive attitude I was able to remain patient and polite more easily.  Attitude matters!

Google has its shares of problems.  Every large international company has problems.  Google apparently has hired horrible Ku Klux Klan loving men who created havoc for the company.  More here.

The above mentioned lawsuit very much reflects the conversation I had with the Google Drive young customer experience man – he was rude, intellectually challenged, and despite the fact that I am a paying customer, his attitude was inhumane.  The young man for the business account which costs less was diligent and polite.  On the big business side people are down right courteous.

What I glean from this is that Google does not believe that we are all created equal.

I am the same person with three different level of services and I am treated entirely different in each scenario.  This should not be!  Does it really  matter whether I call as an individual or as a business client?  Please, Google hire better people and  train them better.  By having more than one type experience with a large company I can’t trust you in any area of your business.

Google  has  a hierarchy of value systems  or let it fester and they don’t promote women through the glass ceiling.  You  should, you would do better.

Mr. Pichai, trust is build on a relationship that allows each person to count on the other person to do the right thing.  The Supreme Court of this land ruled that “Corporations are People.”  So Google, why can I only rely on you if your employees consider me worthy, and why does it change from scenario to scenario?

How about just one link with help to get to the right person? I want a better customer experience.

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VigilintsHeart™ Launches “Shop, Save, Donate” helping parents save money while donating to schools and non-profits.

Vigilints Newsletter
Vigilints Newsletter
Working together to create a better world for our kids.
VigilintsHeart™ Launches “Shop, Save, Donate” helping parents save money while donating to schools and non-profits.

RioVida Networks is happy to announce the creation of the new VigilintsHeart program that will allow parents to shop online in over 1200 stores that offer special savings.  The portal which can be reached via a link on the VigilintsHeart tab or direct by visiting the store directly.

The customer signs up and receives the sales prizing from the overall stores directly, but because the shopping is done through the portal the customer an additional small savings.  And, more importantly this customer “VigilintsHeart” savings is matched and collected from the purchase of all the participants.   This collective affiliate fee is then donated to various school programs through Micro Donations addressing teachers concerns.

The VigilintsHeart™ “Shop, Save, Donate” community outreach program will provide micro donations to individual school teachers. Often these dedicated professionals reach into their own pocket to purchase school supplies for our kids.  The average teacher spends over $400 out of pocket each year and they really need pencils, paper, books, computer programs, chalk, rulers, glue, and many other items that they use during their instructions.  Many parents are either unable to financially assist the teacher or they “assume” that these supplies are provided by the schools. Unfortunately, school administrators often are burdened with safety needs, building maintenance, and salaries.

There are many wonderful people at the PTA that diligently raise money to help with the bigger issues, school trip, music lessons, art classes and new recess areas.  Often the “little things” – what the teacher actually needs to liven up their class room for the kids on a daily basis rescinds to the background.

Together we can help!   Just move your online shopping to the portal, get your friends and family to do it, and Vigilints will donate their portion of the  affiliate fee to teachers and non-profits.

The VigilintsHeart™ “Shop, Save, Donate” program is simple. Parents join the program FREE by signing up to shop online through the VigilintsHeart™ portal, they receive the discounts offered by the affiliates. The participating list of major stores includes nearly everyone’s favorite store, including Macy’s, Kohl’s, Sak’s Fifth Avenue, Best Buy, Old Navy, Disney’ and many other popular stores. Participants shop and save. The Loyalty Superstore receives 25% for licensing of the software platform, program managers, customer experience center, and maintenance team, and the rest of the affiliate commission will be donated to the VigilintsHeart™ program who will provide funds to the organizations.

Shop Save Donate

Click on picture to sign up for the shop, save and donate program

This program does not alter the other VigilintsHeart™ Educational Programs which provide product and donations to teacher’s class rooms and programs. We invite classrooms and teachers to submit their donation requests.

“We are excited to help schools, children and non-profits through VigilintsHeart™,” said Martin Berns, CEO of Loyalty Superstore. Mr. Berns continued, “Loyalty Superstore is dedicated to serving the needs of its affiliates, customers, and the community, and are proud to be a part of the VigilintsHeart.”

The VigilintsHeart™ “Shop, Save, Donate” program is reaching out to other companies who wish to participate or add funds through sponsorship. To sponsor or learn more about the American classroom’ needs and the donations VigilintsHeart™ make  by contacting Edie Okamoto to discuss how you may wish to participate as a co-sponsor.

About VigilintsHeart™

Vigilint Biosensors strives to provide fun and safe solutions to families with children: communications and learning for children and peace of mind for parents. The combination of the best location technologies (GPS, GNSS, A-GPS and sensors) will easily locate your child, anytime and anywhere. Vigilint Biosensors is dedicated to improving the quality of care that parents and senior caregivers provide through a complete 360º intelligent family care assistant, that connects family members together via smartwatches. Vigilint Biosensors provides the family/caregivers with a cloud infrastructure bringing devices and software services together, which strives to improve time management and reduce stress by improved non-intrusive care for kids, seniors, and other loved ones in need. This is achieved through the most modern application of Artificial Intelligence and Machine Learning technologies to life data that provide alerts, if and when needed. “When those we care about are well, we can relax and focus on our day.” www.vigilint.store

Vigilint Biosensors

For introductions and appointments with the appropriate contact persons or to receive further Viglint Biosensors press materials, whitepaper links, or investor packages please contact Edie Okamoto at +1 510 693 0166 or edie.okamoto@riovida.net

Loyalty Superstore

The Loyalty Superstore Officers and Board have 50 years of successfully experience in the Loyalty and Rewards space. We have extensive experience in launching and operating public companies. Loyalty Superstore, Inc. (“LSS” or “the company”) began developing proprietary loyalty and rewards solutions in early 2013. The company has been servicing a niche market for mid-large brands that wanted a private branded, Value Add customizable online loyalty rewards platform, both nationally and locally. To learn more about the www.loyaltysuperstore.com

We love to learn more about your ideas on how we can grow this program. You may reach Edie Okamoto with your request or to learn how we could set up a school specific program for you.

And don’t forget to join our growing community of professionals and parents atTwitter & Facebook.

Attention writers and parents:  Please feel free to share your accomplishments, advice for other parents on the Vigilint Biosensor   blog

Feel free to reach out for an interview and for consideration of recommended products or services for review. We will be glad to consider featuring highly recommended products or services in our advice columns, as long as, we deem them to match well with our desire to support only high quality products that represent our core values and that we may consider reselling through our app(s) or store(s).

 

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Customer Support Woes – Microsoft’s CX is terrible due to lack of training.

On hold with Microsoft.  What a waste of time.  What a way to irk customers.  Steal their time with faulty products, lack of service and put them on the phone with an untrained macho Philippine young man with a fake name.  “Jared” he called himself.  His lack of English belies that fact.  I am glad that most Indians are now allowed to use Indian names. Anyway what I learned is this:

Microsoft = Hypocrisy.

The 22 minutes I wasted today are better than the 6 1/4 hours it took last time. Today  I got nothing resolved, but gave up quicker.  Yet, I am so upset.  My cortisol levels have sky rocketed, my adrenaline level is in need of rigorous exercise to get them back down. CX is the future.  Everyone including Microsoft agrees.

I ask Jared:  “How long have you worked at Microsoft.  2 Years. Are you an expert on Excel.”

Jared claims that he was trained for more than 1 year.  However, he cautioned me right away, that he is not trained on using the product.  He is merely able to provide help with the installation of Microsoft 365’s  program.  Not with solving anything that may go wrong with it.  When I described the problem he first explained that it is Facebook’s fault.  While there are many things Facebook could improve about themselves, I don’t agree with him that being able to save Facebook Analytics xls documents sometimes, but not always is a Facebook issue. The conversation immediately went beyond the young man’s scope of understanding. I asked for a supervisor.  He never came.  Maybe he was never notified.  Who knows?  Well, we only know that Microsoft doesn’t care about my Customer Experience.  I am having a terrible one.

If the program is already installed,  he explains, then Microsoft can’t help.  He told me that I am welcome to ask other Microsoft users in the “community.”  I asked  him, if there is a glitch with the product, such as many times I can save a document but sometimes I can’t – I am on my own?  He assured me:  “No, no, you are not on your own, I am suggesting that you speak with others in  the community.  Often other users who have similar problem can talk to you and listen to you.  I can’t. ”   When I told him that this is preposterous, he said you can also try to find solutions by watching YouTube or by going to a support site, like ansheishlscam.  I said I beg your pardon.  he repeated ansheishlscam or something like that.  I suggested the he spell it for me since I could not make out the answer.  He seemed entirely stumped at that point.  Apparently they didn’t teach him how to spell word aside of not reaching him how to pronounce them.

I asked him where he is from.  He answered that he is in  the Philippines.  I have had wonderful experiences and philosophical discussions with a Philippine Art professor and his mom in the past.  I know that Jared is not the only person representing the Philippines, but he is certainly representing the CX experience of Microsoft.

I can’t understand his accent.    I had asked to speak to his supervisor.  He had kept me on hold for 16 minutes and then told me that his supervisor was busy with another disgruntled customer.  No, he didn’t really say “disgruntled” he said “valued.”

The problem with Customer Service contracts is that people get paid by the minute.  The companies, Microsoft in this instance,  don’t seem to care if the customer gets help or if you are merely put on hold. I imagine that “big data” shows that calls in the Philippines are shorter than those in India.  I know because last time when I didn’t have to luxury of hanging up because I needed the software installed – I was on hold for over well over 5 hours – only to be told that they wanted to call me back in an extra 22 hours.

I asked whether he could help with a Skype glitch while I was waiting.  Realizing that I was being silly as soon as the sentence came out of my mouth.  Since I joined this 365 subscription, my Skype credits disappeared because my email is in use for this account  already.  Completely irrational frankly, since I have been a customer with Microsoft since 1980 and used Skype since 2004.

Microsoft  touts their AI capabilities and how it  provides “finished services to customers” – but clearly Microsoft is not using their own AI platform or it doesn’t work at all.  My service was neither “finished” nor did it exist. Clearly Microsoft can’t keep track of customers, like me.  Sad.  Or, probably, Microsoft just doesn’t care. I has the credit card booking the money out of the bank account each month.  So there is no more need to actually give a functioning product.  They refer me to the “community” whatever the heck that is?    I googled Community & Microsoft and got this:

https://answers.microsoft.com/en-us/msoffice/forum  – a place where frustrated people who don’t have a clue can vote up and down of how frustrated they are with the non-existing answers.  Swell.

I actually think it is not a technology problem, but an attitude problem.  The new Indian born CEO Nadella doesn’t give a hoot about his customers. If he did they would not have all these issues.  They want those issues to complete the retreat from consumer based business.  HP tried that and shot themselves in the foot, big time.  They did the opposite.  They focused on the printers and stopped supporting their techies sub contractors who built their company in the first place.  Not realizing that most people are both – consumers and business people.  Love that Epson Printer after years of using and recommending  HP for everything and my clients.   I use a MACs now. Love Apple’s customer service,  I really do.  They genuinely care,  they speak English and are culturally “with it”  and highly trained.  Love them.

Microsoft, certainly is not the only US bred tech company, that seems to suffer from hypocrisy.  They are just one of the largest offenders.   And it is not that the company as a whole doesn’t know that customer service is important.  In their blog they sing the praises about importance of a positive Customer Experience. In reality however they clearly don’t care at all.

What they say:

Microsoft Logo

Social media can have a positive influence on your brand and your product. It can also drive a stronger bottom line. Case in point: loyal customers spend 67% more than new ones.1 Customer relationships that lead to loyalty and trust are the foundation of a brand’s success. At Microsoft, the Customer Experience Center (CXC) is dedicated to building deeper customer relationships. etc.

My Microsoft customer experience was horrible and the company clearly has no interest in walking their talk.  What goes on my nerves is when people talk one way out of this side of their mouth and the other way out of the other side.  I can’t stand hypocrisy.

I prefer people who are consistent. Microsoft is in decline – angry and upset customer are not a good sign for their future health.  As an angry and upset customers I probably will share my story with more than the average 15 people for negative, and 5 people for positive experiences.

Well, the health advice is working.  I feel much calmer now.  I wasted an awful lot of time.  Maybe I should start working with better customer experience experts and show Microsoft and those other phony companies, how it’s done.   Maybe in the end this  frequent and horrid customer experience is just the inspiration I needed.

PS:  Special thanks, to Yussuf.  You were great last time we spoke and you solve my install problem in 33 minutes flat.  Microsoft should promote you over these uncultured, untrained stone-age macho men who wasted 6 hours and 15 minutes of my time, before I played CX roulette and found you.  If people like you, Yussuf, were in charge of Microsoft, the company would have a chance to thrive again.   The way it is run right now, it will go down as a mere footnote in history.

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Buddy Craig Leaving in the Morning -2004 and this new gem by Martin Holland.


Friday Night Live (Roseville Cable access TV) October 15th, 2004 featuring Buddy Craig, Sean Barfly, Bruce Spencer, and Marty Holland. Original music and words by Buddy Craig.

This band is so “California” yu can go out into a little town and suddenly hear the most amazing music. These guys know their instruments. For instance, Martin Holland who is the bassist in this video.  He played with the industry-greats and he plays no matter what, since he is a true musician.   Check out this gem.

It is from Martin Holldand with this quote to y’all:

“The test subject for the next test subject. The wheels go round and round, as always! With LOVE and hamburgers to all my friends!”

Learn more about Martin Holland by visiting:  www.martinholland.com

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Dance is an amazing expression of current culture. US Dance Then and Now.

Jive Dancing originated in the 1930s USA

2018 The Paul Mitchell robotic dance

Dance is a reflection of culture.  In the 1930s American were wild and free, the brought this dance to the Europe at the end of World War II.

In 2018 dance moves have a lot of corners, stiffness and are very prescribed.  Here is a dance lesson of the contra dance that will come up in Pasadena this month.

We seem to be moving forward and back ward in time,  both.   Interesting.

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Faye Carol is a Star. She has amazing range, knowledge and grace.

Faye Carol, photo by Jim Dennis
Faye Carol, photo by Jim Dennis

Faye Carol is one of the most amazing ladies you will ever meet.  She is grace personified.  She electrifies the room with her presence.  When she walks into a place you feel that you are in the presence of greatness.  She is quiet and humble yet, she has an amazing way to uplift people’s spirit.  Soul music in the Bay Area would not be the same without her.

Tomorrow, Thursday  October 11, 2018,  she will be performing in Mill Valley at the Mill Valley film festival.  This is a “can’t miss event”.  Although you may want to check to make sure you still can get tickets.  She will be performing at the Sweet Water Music Hall.

Another way to experience her is to take her 4 week music lesson.  They are a Bay Area treat not just for people who want to learn how to perform in front of crowds, but also for those who want to sound great at a wedding, bar mitzvah, or at the next family gathering.   It is also wonderful for people who enjoy learning about music.  Ms. Faye Carol has encyclopedic knowledge about American music. She leads with grace, knowledge and soul.

Fun Fact: March 13, 2018 was declared “Faye Carol Day” by the city of Berkeley.


Faye Carol & Her Quartet – Willow Weep For Me

Faye Carol teachers music with love, grace and knowledge
Faye Carol teachers music with love, grace and knowledge

Do yourself a favor and find a way to meet, hear and experience this “Living Legend.”  You will be glad you did.  To learn more visit her websites at:  www.fayecarol.com

 

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Deva Mahal – “It’s Down to You” has soul, Run Deep is interesting.

Deva Mahal - amazing lady and soul singer.

Deva Mahal grew up around soul music.  We all can be sure she was inspired by her dad, Taj.  Her voice is full and rich.  Her modulation is professional.  Most importantly she it is a joy to hear her.  She makes you feel her songs. Such a treat!

Deva Mahal – Run Deep
140 Gram Single Disc

“Fabulous…” – Elton John (Beats 1)

“Fantastic…” – RuPaul

#1 “Best New Bands at SXSW 2018” – Grammy.com

“Run Deep filters Lauryn Hill vibes into an Amy Winehouse earworm…”
– The Observer/The Guardia

And now we find that it is Daughter like Dad

Love this photo that I found on a wonderful online public station from NYC

Deva Mahal - amazing lady and soul singer.
Deva Mahal – amazing lady and soul singer.

Check out John Schaeffer’s shows.  He is so interesting and eclectic.

https://www.newsounds.org/story/alice-coltrane-turiyasangitananda-ashram-experience-bam

https://www.newsounds.org/artists/fela-kuti

Motema.com  has interesting vinyl records.  Check them out.

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Express yourselves…

Is Calvin Harris and Sam Smith new video Gen Z’s answer to the Brett Kavanaugh Hearings?

Today 5 times as many people watched this brand new video than watched the Brett Kavanaugh hearings.

Bob Woodward came out with a book entitled, “Fear” scheduled appropriately for 9/11, probably for marketing purposes.

There is a certain angsty thread through these simultaneous events. Congratulations Calvin Harris and Sam Smith. Young people bravely expressing what they wish as their freedoms are in question.

When listening to all the videos in short succession or simultaneously it provides a most interesting reflection of life in the USA.

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Basic trust in parents is essential for healthy child development.

Photo by Filios Sazeides
This boy trusts his father completely.  Photo by Filios Sazeides, www.unsplash.com

Basic trust that develops through interaction between parents and children is the foundation of a purposeful and content life.  Without trust life is not worth living.  When children are in a trusting environment they learn to relax, count on the people around them,  trust in themselves and trust in their ability to overcome obstacles.  For that reason it is important for kids to learn to trust in the people around them.  This is also the reason betrayal of basic trust, or interruption due to abandonment during early childhood while the essential first trust is build, is so very damaging to the psyche.

Father-daughter duo Dave and Claire Crosby

In our modern lives people are not  always available to children. There is  work, travel .  Experts know that being responsive to children’s needs is the Nr. 1 important thing that can done for them.  Their psychological make-up and their outlook during the rest of their lives depends on their ability to know that when they reach their most trusted adults and that they we will be there when needed.  Erik Erikson and Jean Piaget to of the most formidable child psychologists teach that trust in self cannot happen without this basic trust. When kids are able to trust that their parents will respond to their every need they develop this “basic trust” or ‘Urvertrauen” is formed. Without this basic trust a person will develop “basic mistrust.”

The only way a parent can help a child find that basic positive outlook on life it to respond to their children  in  realtime.  Technology can have a positive or negative effect on our lives.  We can become distracted or we can use the technology the be there for our kids. The choice is ours.

Smartwatches are a solution that will allow us to stay in touch with those who are most important to us.  We can created phone trees of trusted adults and create a digital circle of love with Family Assistant Apps and Vigilints Kids Smartwatches are a potential for parents to stay connected, regardless of how busy life gets.

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Vigilints and School Districts work together to increase school safety.

alt_text

Vigilints and School Districts work together to increase school safety.

San Jose, California –  June 26, 2018 – Vigilint Biosensors, leading supplier of Family Assistant Parental Services through smartwatches, is extending its Educational Support Programs which increases school safety, helps child learning and raises money for Educational Foundations, Schools, PTAs, and Booster ClubsAfter successful pilot programs in San Ramon and Sacramento California school districts, Vigilint Biosensors is offering the program to qualified organizations in all fifty states.

Vigilint Family Assistant Services provide parents with life-altering insights collected from the kid’s smart watch that can inform parents of a child’s location and allows them to speak when needed,” said Kris Narayan, Chairman of Vigilint™ Biosensors. Mr. Narayan continued, “I am grateful Vigilint Biosensors can get our smart watches to the children, parents and schools that want the help kids with deal with stress and adversity to improve our children’s emotional resilience.”

Vigilint Biosensors Education Programs allow school districts to raise money while they provide kids smart watch phones and software to parents and their children which increase school safety. Modern tools like Vigilint Family Assistant help working parents stay in touch with their kids via calls, chat and the ability to guide the kids 24/7.  Kids have access to parents each time they need their parents’ input and feedback.  Hawkeye kid’s smart watches and the Vigilint Family Assistant app allow parents to create custom SafeZones™. School safety is increased when at the moment the child moves out of the SafeZone™, parents are alerted.

Knowing exactly where and how our children are is a major comfort for parents and kids.  Each kids smart watch holds up to 20 parent-selected numbers that children can call. Kids are able to speak to their siblings and close friends through a direct kid-to-kid “walkie-talkie” connection. The more parents and kids communicate the less stress they have due to wondering and worrying. Relaxed parents enjoy happier and more confident kids that have a better, healthier and smarter life thanks to increase emotional resilience as recent studies by the Harvard Child Development show. For more information regarding kids smart watches and child learning, please click here.

Tonja Jarrell, Principal of Paso Verde School, in California’s capital city: “Partnering with Vigilint Biosensors provides a valuable resource to our school community. We work with families and the community to offer solutions that increase school safety, allows our staff and scholars to focus on teaching and make our students feel safe enough to learn thereby increasing their outcomes.”

The improved communications via kids smart watches help teachers deal with children’s and faculties’ anxieties about the fears regarding school safety related to the recent increase of shootings at schools:  “My experiences in the educational community, have shown that these tragedies affect all of us, not just the families involved,” said Nancy Phelps, President Coyote Creek Learning Fund. “Vigilint Biosensors software and smartwatches help protect our kids while providing parents peace of mind.”

Every school, school program, non-profit or educational program manager is invited to join the Vigilint Biosensors Education Program, thereby increasing funding for vital programs, raising awareness of how to help children learn better and increase school safety.

About Vigilint Biosensors
Hawkeye kids smart watches from Vigilint Biosensors provide fun and safe solutions to families and younger children: communications and learning for children and peace of mind for parents. The combination of the best location technologies (GPS, GNSS, A-GPS and sensors) will easily locate your child, anytime and anywhere. Visit http://www.vigilint.store/ for complete product details.Vigilint Biosensors is dedicated to improving the quality of care that parents and senior caregivers provide through a complete 360o intelligent family care assistant, that connects family members together via wearable devices like Hawkeye. Vigilint Biosensors provides the family/caregivers with a cloud infrastructure of devices and software services, which strives to improve time management and reduce stress by improved non-intrusive care for kids, seniors, and other loved ones in need. This is achieved through the most modern application of Artificial Intelligence and Machine Learning technologies to life data that provide alerts, if and when needed.  “When those we care about are well, we can relax and focus on our day.” www.vigilintbiosensors.com

Learn more about our dedicated team:  Vigilint Biosensors 

Learn more about our products and services:  Vigilint Store

Vigilint Biosensors
20315 McKean Rd
San Jose, CA 95120

bizdev@vigilintbio.com

June 27, 2018 BY Edie Okamoto

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Vigilint Biosensors
20315 McKean Rd
San Jose, CA 95120

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Fact based Information is a thing of the past: Misinformation is protected by conservative Supreme Court

Lines are 20 feel long for free food in San Francisco, May 2018
Lines are 20 feel long for free food in San Francisco, May 2018

Children who are pregnant because they were molested and raped; young teenage mothers who are not equipped to raise a child – since clearly they are too young to take responsibility for themselves; impoverished mothers who have a hard time raising the kids they already have; they all no longer have a right to fact-based information.

The conservative leaning Supreme Court ruled that withholding information about options available to people who really may benefit from an array of information will now be misled, misinformed – legally.  There are a lot of women who are not equipped to be a parent they need options with help, not judgment and misinformation.   www.kidscount.org

Brave New World: 2018 US Supreme Court decided it is okay to mislead pregnant girls and women base on "religious" grounds.
Brave New World: 2018 US Supreme Court decided it is okay to mislead pregnant girls and women base on “religious” grounds.

The youngest person on record giving birth after being raped was Linda Medina who gave birth at six years and five months. It is not unusual for 11 to 12 year old girls to ovulate.  If they are raped or their sexual explorations end up in pregnancy they are faced with a very challenging life.

Now in 2018 the Supreme Court decided that religious extremists have the right to mislead and misinform and lie to women who really need information more than anyone else.  If they were informed they would not be in the plight they find themselves in.  They would not seek help from religious extremists who want to impose their apocalyptic views onto any miserable person that falls into their clutches.

Already without this debacle 1 in 4 women will go on a welfare benefit program within 3 years of their child being born.  Who will care for unwanted children who are a result of misinformation?  It is clear the Supreme Court doesn’t care nor is that in their job description.  Religious extremists want to abolish insurance, privatize welfare and they want to  mislead people who are ill equipped to be parents to have children.  60% of unwed mothers live in poverty.

14 Million children in the US go hungry every night.  There is no care for that clearly.  The religious extremists voted for a philandering president who had sex with porn stars.  Michael Cohen handled his behavioral issues of the president and  those of his  friends.   Mistresses were paid hush money and to have abortions.

The religious extremists clearly don’t have any consistent value system.  They want to control and impose their will on the victims who need help more than anyone. No one is more vulnerable than a pregnant girl or women  recovering from rape or sexual molestation, or even just a mistake.

The president is  friends, with Jeffrey Epstein, a convicted child molester who was convicted for soliciting underage girls for prostitution. Religious extremists voted in a friend of a convicted child molester and human trafficker.  They  mislead people just as their chosen leader enjoys to do. Important information about options are withheld.  The centers lie to and mislead victims.  It’s official:

The use of the freedom of speech laws is now used to protect liars. This is yet another low for the US.  This is a country of laws, and now:

Misinformation is now officially legal in the US. 

National Institute of Family and Life Advocates v. Becerra, No. 16-1140 has been decided. The conservative Supreme Court voted for misinformation and is against California’s State Rights to handle their own affairs.

 

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Made in Germany – will it stay a strong brand without the US partnership?

https://bmw-grouparchiv.de/
BMW HISTORY

Europeans are starting to accept that they will have to go it alone and figure out how to deal with their own issues – now that the “Partners in Leadership” pact that lead the world is dead and gone.   Since the end of World War II – Germany gladly tamed its own internal monsters by relying on this partnership with the US.  Germany has followed the US, partnered with the US, implemented US strategies, fully trusting that the promises Reagan, W.H.Bush, Bill Clinton, W. Bush, and Obama made to the Germany and by extension to the EU. Now the world has to come to grips with the current change of direction that sometimes feels like a betrayal by the US. As Thomas Kleine-Brockhoff explained to Juurd Eijsvoogel, in the NRC News.

“Now Germany is faced with the horrible truths as Germany has no nuclear weapons. The country is completely dependent on the American security umbrella. That awareness was of course there earlier, but only in abstract. Trump’s harsh attitude here has caused an acute sense of complete powerlessness in Berlin. The world is no longer about Europe. The problem why America engages here dates back more than seventy years ago. In itself it is understandable that America wants to shift its attention to other parts of the world. We could have seen that coming. You also saw it with previous presidents.”

 

Trump’s wishes to focus the US inward.  He wants to cut the country off from the world and seems merely eager to please Putin, Kim Jong-Un, Xi JinPing, and the Saudis.  He welcomed Duterte and Erdogan, and the right-wing leader of Poland and Hungary.  He disregards all the leaders of democratic nations and voices his dislike of most European, NAFTA leaders and Australians.

The West is floundering.  Blaming immigrants, closing borders will not be the most constructive way to run a country or economic region.  It doesn’t matter whether we are talking about the US or Europe.  The US wants to close its borders to immigration instead of strengthening the middle class. This policy will not succeed regardless of whether the US succeeds in offending the rest of the world and shutting itself into its tiny fortress.  Without a growing population and without international trade every country will move backwards.  The policy of breaking promises and committing inhumane and egregious acts will backfire for many years to come regardless of whether it is carried out in the US or in Europe. All we have to do is watch the Middle East and Africa to see that conflict doesn’t pay many dividends, except to weapons’ dealers, mining operators and eventually construction companies.

Similarly in the EU, the ill-fated Dublin-Agreement burdens Greece and Italy as the point of entry states with all the problems of integrating immigrants.  Naturally this doesn’t work, it could never have worked.  Without a healthy immigration policy the EU will suffer terrible economic consequences.  It is already a tiny region when compared to China, India, Latin America and North America. Without immigration, the population and therefore the economy  will shrink, burdening the ever fewer young with the cost of caring for an expanding older population.

Ronald Barazon states in his article in the DWN: ” With a realistic attitude that emphasizes the need for immigration, meets foreigners positively, but does not close their eyes to problems and needs, a constructive policy should be possible.

The US and Europe are partly responsible for the prevailing chaos. The interventions of recent years – from Afghanistan to Iraq to Libya – have been driven by a very positive effort to eliminate brutal dictators in these countries. However, not a flourishing democracy followed, but the abolished rulers were replaced by numerous other brutal actors who are now triggering the waves of refugees. Currently, too many politicians are misusing immigration as a means of concealing their many failures in other areas. “

Strengthening the middle class works wonders for stability.  That role falls on investors and business leaders. Politicians are too dependent on donors and simply carry forth policies that are in the best interest of a few wealthy donors. Only when global business leaders realize that an eroding middle class erodes ROI, will the world move in a better direction.  Perhaps things have to get quite terrible in terms of ROI before business leaders and politicians get personally affected enough to choose change. In Europe that time is now.

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Trade Wars: What will the multi-billion dollar trade wars accomplish for the US?

http://www.businessinsider.com/the-art-of-the-deal-royalties-trump-2017-6
http://www.businessinsider.com/the-art-of-the-deal-royalties-trump-2017-6

Trump Supporters are exhilarated about their US created global trade wars 

Trump supporters approve of the US presidents actions, words and attitude at historic levels. 90% approve of everything Trump does or says, not everyone agrees.  Yet, many wonder whether the GOP actually is following a plan:

“Yes, they have a plan. No, I don’t think it will work,” said Bill Reinsch, a senior adviser at the Center for Strategic and International Studies. “The plan is always push harder, demand everything and offer nothing.”  Source:  South China Morning Post

European’s, especially Merkel, are frightened by the changes imposed on the EU. The situation depends on the individual global companies business strategies.  Many European and Asian companies are baffled by Trump’s strategy.  For many decades they have listened to many US presidents and their “Partners in Leadership” promises and in the spirit of collaboration have created hundreds and thousands of jobs for Americans in the US.

https://global.handelsblatt.com/mobility/vw-bmw-daimler-trump-import-895206

Das Handelblatt’s, Lukas Bay, reports: “The US president has threatened European automakers such as VW, BMW and Daimler with a levy. He’s forgetting that the Germans have huge plants in the US.  At the time, he warned that BMW and other carmakers could face a 35 percent import duty for cars not built in the United States. He targeted BMW because it is building a new plant in Mexico. Trump doesn’t seem to realize that the BMW plan in Mexico is there to meet rising demands for cars in Latin America.” BMW actually exports cars made in the US by American workers.   Source:  Das Handelsblatt

Der Spiegel reports:  “Executives at Siemens, the global engineering giant, are still relatively relaxed at company headquarters in Munich. Siemens operates its own plants in the U.S. for products with high steel or aluminum content like trains, gas turbines and ultrasound equipment. In theory, at least, its subsidiaries could buy raw materials or semi-finished products locally to circumvent the punitive tariffs. But that does not apply to special alloys that are not produced in the U.S. They would have to be imported from Germany and would be slapped with the additional tariffs.  The biggest concern is not the impact the trade tariff’s have on the US – German trade – it is only 4% for many companies so they can withstand that comfortably.

The bigger issue that companies and countries are grappling with is cheap steel that is now diverted from Russia, India and Turkey.  Since these companies were not given a temporary exemption they have dumped their inferior products in the EU for super low prices.  The EU is more worried about the effect these inferior steel will have on the EU brand around the globe as cheap inferior products are making it on the market.  It will not affect the US either in trade nor in taxes.

In Germany for instance 95% of all wealth is created by small and midsize firms. This is the reason why Germany is thriving and able to withstand economic upheaval.  Germany has a very strong middle class that has been growing jobs.  In the US the Middle Class has been eroded by corporate welfare laws that favor large global conglomerates.

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How to teach your child the confidence of a peak performer.

We all want the best for our kids Photo Credit: Creative Commons
We all want the best for our kids.   Photo Credit:  Creative Commons

Our job as parents is to prep our kids to live happy and successful lives.  We want them to succeed to allow them to enjoy a life without financial stress. We want them to find love to allow them to have healthy and fulfilling  relationships.  We want them to feel confident and able to achieve their very own dreams.   So how can we protect the kids, while prepping them to become peak performers?

Step 1 –  Build up their confidence.

One way to build confidence in our children. When children feel loved, heard, and held in esteem they feel confident that they matter.  The  child eventually knows that she is important to us. This also means parents have to avoid any prolonged absences.  Small children don’t understand why the parents are not there, even if it feels unavoidable to the parent.  The child needs to know that it can reach us and count on us to be there for them.   We want the children to know they are important to us. We also teach the child that we are in charge of our own life. We have the freedom to set priorities.  We choose to be there for the child.  The child learns by observing.  If we are there for them, they will  feel that it is natural to care for themselves and to care about themselves.  They learn to trust not only the parents but also themselves.

Photo by Caleb Mullin via Unsplash.
Photo by Caleb Mullin via Unsplash.
Step 2 – Honesty is important for realistic self assessment and leads to follow through.

Life has challenges and it has ups and downs.  When we are honest with our children they don’t always like it.  Yet, this is how they  learn that sometimes the truth is difficult.  They also learn to trust us, when we give them genuine compliments. Genuine compliments are worth so much more than indiscriminate praise.  The child learns that honesty is ok.  If we tell them they didn’t seem to have given their personal best, they learn they could try harder and get better.  Then when they do well after they really practiced and succeeded, the praise feels wonderful.  Additionally, if they try something that isn’t realistic, you can plan with them what they may wish to  do instead, or what they may have to do to carry out the desired task. They learn to research, analyze and make plans. The also learn that plans without action will not yield results.  Honest with children leads to self honesty by children, which helps them to keep a clear mind rooted in reality.

Step 3 – Responsibility helps us feel in charge of our own destiny

When we take responsibility for our own actions we model behavior to our children. The sooner we teach kids that they are responsible for their own actions and words, the sooner they will feel in charge of their own life.  They learn while they cannot influence everything that happens around them, they are in charge of how they react to the circumstances.  They are in charge of how they act, speak, follow through, commit themselves and equally important take care of their health, both mentally and physically. By taking responsibility they will learn fast that they have choices in life.  They are free to choose how they want to live their life.  Do they want to study and get good grades, do they diligently practice their work outs.  Naturally as they responsibly work on improving themselves they perform better and better. The children feel in charge because they learned they are responsible for their own actions and words.

Peak Performance is a result of hard work, a good attitude, and the willingness to do what it takes.  We can start our support for children by providing them with the basis of success. We let them know they are important, valued and adored by us.  We are available when they need us.

www.vigilints.com - smartwatches for kids
www.vigilints.com – Hawkeye Smartwatches for kids

In the digital age, this means we are there to guide and coach them.   One valuable tool is a Hawkeye Smartwatch which is designed for 3 to 7-year-old kids.  The Vigilint Parental Assistant app provides the function to check their child’s friends. Parents can talk or text (emojis) allowing to share in their life. The app has a listening function and an SOS button.  This allows parents to coach the children and advise them when the child needs help dealing with other kids. A parent can share responsibility with three other trusted adults and link up to 8 people into a phone tree of trusted care takers.  Additionally the child can have up to 20 friends in their phone.  The Hawkeye Smartwatch has a roll over function which can be set to call the father if the mother is not available. It  rolls over to the babysitter, aunt or the child’s friends parent.    Being there for our kids matters and it is the foundation to a successful life.

 

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Griffin Motivation signs with Eagle One Insights to rapidly expand their Corporate Incentive and Empowerment Programs

Griffin Motivation - CorporateSpeaker www.griffinmotivation.com
Griffin Motivation – CorporateSpeaker www.griffinmotivation.com

West Jordan, Utah, June 11, 2018  EagleONE Insights signs Griffin Motivation to expand Corporate Incentive and Empowerment Programs

Mike Hutzel, CEO is excited that Griffin Motivation has signed up EagleONE Insights: “Jeff Griffin and I fully agree that Griffin Motivation’s offer matches up nicely with EagleONE Insights’ and our core values. We  create programs to penetrate our clients’ specific marketing venues. Our methodologies focus exclusively on a quantifiable ROI for our clients.”

Griffin Motivation provides a pathway for fast growth companies  to embrace exponential growth with enthusiasm.  Jeff Griffin empowers companies to achieve success faster by teaching a practical and doable way to tap into their companies’ own teams hidden strengths.

Mark Jenkins, the CEO of Petersen Inc., asked Jeff Griffin to come and present at their mid-year company meeting.  Petersen brought all the welders, their executive, and sales team together in one of their hangars.  Before Jeff presented his transformational message and life-altering experience Mark Jenkins reviewed the vital signs of the company and reminded the team of their year-end goals. One number stood out to Jeff Griffin because it was both big, bold, and exciting!  It was also the main reason for his invitation to speak.  Petersen committed to bring their sales up to 80 million dollars.  They were at 33 million mid-way through that year. A 47-million-dollar gap! Jeff Griffin delivered his transformational message and received a standing ovation from a group of blue-collar workers.  Petersen’s VP of Sales told Jeff Griffin after his speech: “This is exactly what we needed.”  By the end of that year they reached their goal AND exceeded it by 10 million dollars.

Jeff Griffin knows all about what it takes to build self-motivation, discover new strengths, even during moments of despair, and turn it into an action plan that works.  With his thrilling life story, which he shared in his popular book “I’m Possible” he shows how he overcame despair in his own life as a paraplegic and turned his handicaps into a system of motivating factors that work.   Unlike more “traditional” management workshops claiming that a team is only as strong as its weakest link Griffin Motivation teaches that each person can move from “it’s impossible” to” I’m Possible” and tap into the amazing hidden strength each person already has inside. Corporate Managers are raving about the impact Jim Griffin’s workshop had not only on their workers self-esteem and team spirit but also measurably on their bottom line:

 “Jeff’s story is amazing, he shares his experience in a manner that has you laughing at one moment and tugging at your heartstrings the next. I highly recommend Jeff as a motivational speaker especially if you are looking for a powerful message of courage, positive attitude, faith, hope, dreaming big, hard work and never giving up. Listening to his story is amazing but “seeing” his story is even better!

–    Mark Jenkins – Chief Executive Officer, Petersen Inc. + 500 employees

EagleONE Insights provides access to more companies to Griffin Motivation’s powerful messages.  Mike Hutzel’s team meets clients where they are and goes on the journey with them to where they want to be. The teacher, Jeff Griffin, is now listening to his own advice and is stepping it up own enterprise.  EagleONE Insights is ready to show the world what happens when each of their team members act on the inner strength of: “I’m Possible!” and moves to the “We’re Possible!”

###

About Griffin Motivation

Jeff’s real-life results and professional training gave rise for speeches, customized workshops, and personalized training sessions.  Now Griffin Motivation brings these hard-won insights to corporations who want to tap into the inner hidden strength of their employees, foster a strong can-do team spirit. The Griffin Motivation workshops have been tried and tested in the sports world for many years and are now available to companies.  Jeff Griffin was given a life sentence to live life from a wheelchair. He has accomplished some extraordinary things. He played in the 2004 Paralympic games in Athens, Greece, and is a silver medalist in Wheelchair basketball. He’s a (NWBA) National Champion, and a four-time All-Star MVP. He also won the St. George Marathon, has two Guinness Book of World Records, and wrote an award-winning book titled I’Mpossible: Desire. Dream. Do.  He recently ran 5 miles on the elliptical bike!  His company’s message is compelling since he captivates his audience with authenticity and humor.  www.griffinmotivation.com

About EagleONE Insights

We help our clients build trust by respecting and truly understanding their customers.  EagleONE Insights’ proprietary sales and sales support process of the 3-E Impact℠, ENGAGE, EVOLVE & ELEVATE, gives our clients our 3-E ImpactSM in every mission.  Our strong professional team of subject matter experts collect data, analyze it and provide our clients with deep strategic insights. We deploy the latest technology to get the job done on time, on budget, with precision.  We take great pride in understanding our clients’ needs and helping them to grow their revenue streams and the reputation of their brand. This allows our clients to focus on keeping up with market trends while we grow revenue and add revenue streams.  We believe that by working with our team, people of integrity, we have a strong foundation by which to facilitate our client’s success. Our joint effort improves our clients’ ROI on a consistent and long-term basis.  www.eagleoneinsights.com

Company Direct Contacts: 

Griffin Motivation, Jim Griffin, CEO
jeff@griffinmotivation.com or 385.288.1218

EagleONE Insights, Mike Hutzel, CEO
Mike.Hutzel@eagleoneinsights.com
O: 513.847.0410   C: 513.505.6693

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What you want to know before you buy a Smartwatch

Smart watches for Kids from www.vigilintbiosensors.com
Smart watches for Kids from www.vigilintbiosensors.com

Wearable technology offers a wide array of choices. Keeping track of the options is a daunting task.  Here are some quick tips.

Does it work with your smart phone?  All Smart Watches for kids are tethered to the parent’s smartphone, but you need to know not all watches work with every mobile network plan.  as

Does the watch come with a SIM Card installed?   All smartwatches that receive text, calls and data require a SIM Card.

Does the SIM card on your watch work with your mobile carrier?  Many smartwatch providers sell to customers without explaining whether their mobile carrier supports the watch in their local area.  Most smartwatches are sold without a SIM card  plan, leaving you, the customers, to tackle the issue.

How long does the battery last and can you reload with via USB?  Many smart watch customers (and their kids) complain about short battery life, often running out in mere hours. Make sure your batteries last for a full day or more.  This way you can reload the batteries every night while you sleep.

What are the important features on a watch for your kids and which do you really need?   Simple, reliable, trusted communication with your child is paramount. Many smartwatches sell a catalog of games — but your kids already have access to games on a tablet or computer at home. When they are on the way to school or outdoors playing, they shouldn’t get distracted. Wouldn’t it be better if they paid attention to their safe travel or playing with other kids?

Is your watch water-resistant or waterproof?   Most smartwatches like most watches are water-resistant, but not waterproof.   Make sure you buy a watch for your specific needs.

Can you communicate with the smartwatch?  Many smartwatches are only glamorized pedometers.  So carefully read about all the features when you choose a smartwatch.  There are only a few companies that actually want you to be able to communicate via the watch.  Apple Watches run from $1,299 for their top products all the way to $139 for their Walmart specials.  Naturally the features from each smartwatch vendor vary greatly.

Some are specifically designed to keep families together,  Vigilint Biosensors’  Hawkeye Smartwatches  inform parents, babysitters about the children in their charge.  Hawkeye Smartwatches link and work with every major U.S. mobile carrier: AT&T, Verizon, T-Mobile, Sprint, unlike most other kids smartwatches, that only work with one or two. This is due to the fact that Vigilint Biosensors offers Hawkeye smartwatches with SIM cards pre-installed and ready to use and  compatible with all major smartphone carriers for $10 per month.  Vigilint Biosensors customer service test it for you before it is shipped after you fill out the COPPA compliance form. Keeping kids safe is a top priority.

Vigilints’ Hawkeye GPS keeps a close eye on where your kids are, and if there is an emergency, allows others you designated to text or speak with them directly.   Hawkeyes  run on the proprietary SIM cards and are fully functioning right out of the box, unlike many of the very inexpensive watches that need assembly and are not out-of-the-box ready found on Amazon and other retailers.  Many come without a SIM card or a service connection to the parents’ smartphone. This is frustrating for parents who don’t have the time to become watchmakers before their kids smartwatch works.  So check the fine print before you buy.

Buying a smartwatch for your kids may be a bit confusing and overwhelming. Choosing well is worth the time and effort. Just do a bit of homework and compare features.  When you want to keep a family together by sharing parenting and babysitting with up to 3 adults and a total of 8 connections, Hawkeye smartwatches are a great solution for your young child. They stay on their little wrists. Thus they are a great alternative to buying smartphones and plans for each your 3 to 6 year olds.  Phones are too big of a responsibility for  young children.  Put a Hawkeye on their wrist and relax.  Affordable, ready to use, and designed with the parent / child relationship in mind.

 

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Brandi Carlile echoes Joan Baez in more ways than one

When you are depressed, get help. People care! Many more people than you may realize, care about you.

Brandi Carlile has a most amazing voice with perfect elocution. Her voice is beautiful and haunting. It stays with you after you heard it. A bit of a siren call like Joan Baez. You can’t unhear their voices. Once you did you know that voice.

Another way that Brandi is impactful like Joan Baez use to be is that she sings ballads that actually talk about things that we care about. Feelings and issues. Relationships gone wrong and the feelings we may experience as we work them out.

When you are depressed, get help. People care! Many more people than you may realize, care about you.
When you are depressed, get help. People care! Many more people than you may realize, care about you. (Official version… click on photo to play)

“By the way, I forgive you.” is related to a friend of Brandi’s who committed suicide when they were in High School. “Hold out your hand” is about gun violence. Brandi supports the effort by Seattle school children who don’t want to get shot. The students behind “March For Our Lives” in Seattle made a video and Brandi decided to support their effort with her song “Hold out your Hand.”

On facebook Brandi exclaims:

“These young people are asking for a change – are you listening?

Responsible gun laws are on a spectrum and as much as we’d like it to be, it isn’t black and white. Some of these kids hunt with their parents, some of them are enlisting into service and will carry a weapon in defense of your way of life. Don’t make the mistake of broad brushing what they’re asking for.

We can’t allow ourselves to be divided and conquered any longer by organizations that profit from our division. There can be and there IS a way that we can create change from the center of the debate.”

A singer songwriter activist who is also amazingly talented like Brandi, doesn’t come along very often.  Let’s support her by purchasing her new album.

http://bytheway.brandicarlile.com/

Or, even better go see her live.  It surely will be an experience that stays with you. You can catch her at the Mondavi Winery in Napa, CA on July 14th, and at the Mountain Winery in Saratoga, CA on August 22nd, 2018.   She is actively touring the entire country.  Check her website for dates near you.

You may also enjoy her YouTube channel.  Or say hello to her on facebook.

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